We're here to help with any questions about The Energy Audit.
For help with your account, logging, or using the app, please contact Madlin Vere support. We aim to respond within two business days.
support@madlinvere.comFor help with Premium, a trial, payment, invoice, renewal or cancellation, email us from the address linked to your Energy Audit account. Please do not send card numbers or other payment-card details by email.
support@madlinvere.comWeb subscriptions are processed securely by Polar. If you already have an active web subscription, you can also manage billing and cancellation from Profile using the secure billing portal.
For questions about how your data is stored or used, see our Privacy Policy.
You can request permanent deletion of your account and all associated data at any time. This action is irreversible. You do not need to be signed in to the app to start a deletion request. Email support with the subject line "Delete My Account" and, where possible, send the request from the email address linked to your account so ownership can be verified.
Request permanent account deletion